Frequently Asked Questions

The purpose of an Homeowners Association (HOA) or Community Association (CA) is to maintain common property owned by the association and to protect your property values. The HOA is responsible for the entryways, the Amenity center/pool areas, parks, and retention areas. The HOA must also control architecture of structures and enforce your CC&R’s in order to create and keep harmony.

Your HOA dues are assessed biannually every April 1st and October 1st in the amount of $530, a yearly total of $1,060.00 To avoid late fees your HOA dues should be paid at the time the statement is received. You don't have to wait to pay them biannually, you can make regular payments into your HOA account via www.ClickPay.com

FSR staff will make every effort to return your call and/or email by the next business day. If we have not, there is a breakdown in communication, and we may not have received the inquiry.

It all depends on the type of compliance issue being addressed. In a perfect world, all homeowners would do what was agreed upon during the closing of their home. All homeowners are provided a copy of the community's CC&Rs, they are also asked to sign a document stating they agree and understand.

Your management staff works hard to make sure the CC&R’s are followed within the limits of the Texas State Property Codes. We have a dedicated Compliance Liaison that canvases the community in pursuit of compliance. If you receive a notice and the compliance issue has already been completed i.e. mowing, you may disregard the letter or contact the HOA to provide an update. If there are extenuating circumstances preventing you from meeting a compliance date please contact the HOA Staff as soon as possible. We are always happy to work with our homeowners to resolve issues!

You will not be charged a fine immediately. Texas state law requires we provide a reasonable number of days to remedy the situation. Each letter provides the resident with a compliance date. Once this date has expired the fining process can begin and can occur every 10 days until the matter has been remedied. If you have failed to remedy the issue after several fines the HOA can take legal action. All fine income goes right back into the HOA. Your HOA is a non-profit agency. Everything which comes into the HOA goes out.

The Compliance Liaison does indeed canvas the neighborhood, but we the management staff are limited to what we can see. This means that compliance staff may not see that a back yard is a problem if there is no alleyway access. If you see that a backyard is becoming a problem, please report it right away to our management staff.

Click here to view the Responsibility Map: Savannah Mowing & Maintenance Responsibility Map

Savannah is unincorporated, which means it is outside of surrounding municipalities. The Elm Ridge Police Department serves as the police department for the communities of Savannah, Artesia, and ArrowBrooke. The Denton County Sheriff’s Office serves as the call takers and dispatchers for the agency. Please make sure if you have an issue regarding your property such as vandalism, break-ins, suspicious activity, or any sort of crime you contact the Denton County Sheriff's Office and they will dispatch our local police. The HOA is not law enforcement and cannot affect any situation under DCSO purview.

Non-Emergency- 940-349-1600 opt 9

Emergency- 911

If you are having problems with your neighbor’s dog or excessive noise from a neighbor, please make an attempt to talk with your neighbor about the issue. The majority of pet issues are resolved in this manner. If you have exhausted your options, you can call the HOA office and your association manager may send the homeowner a notice telling the homeowner about the nuisance. This report is subjective and ultimately difficult to enforce as it requires ongoing homeowner reports to progress. Savannah does not have a noise ordinance, however, you may also contact the police department for assistance. All dogs and cats are required to be put on a leash when outside the house. If you see a homeowner who is not in compliance with this law please call the Denton County Sheriff’s Office at 940-349-1600.

Click here to see the responsibility matrix for parking enforcement in the Savannah Community.

An Architectural Standards Committee (ASC) Request or Modification Request is something enforceable by the HOA in order to assure your property will hold its value and to ensure the modification is within the design guideline standards. The homeowner will submit the ASC Modification Request Form through their Resident Connect portal, and it will be sent to directly the ASC. The ASC then has up to 60 days to approve or deny your request (requests are reviewed rather quickly but please allow for that time interval). Please read your CC&R’s to make sure you will not receive a letter to remove something that has not been approved through the ASC. This also includes additional landscaping.

Click here to see the information below regarding resident speaker card questions as well as political questions.